Riu Palace Riviera Maya

Zone: Playa del Carmen, Quintana Roo (view map)
Address: Av Xaman-Ha M 9 y 10, L 1, Playacar
Playa del Carmen, Quintana Roo


� Free access to other Riu hotels of the destination (restrictions apply, information is provided at the time of check-in)

Closed for renovation works 2019

The hotel will be closed for renovation works from August 12 to December 07, 2019. The plan is to open 3 pools, one with a bar, a children's pool with slides, the new RiuLand children's club, the RiuFit area, an Italian restaurant, a coffee shop, a grill next to the pool, and relaxation pools in the Spa.


Riu Palace Riviera Maya is an all-inclusive beachfront family hotel in Playa del Carmen, in the Riviera Maya, within the exclusive Playacar resort, only 300 meters (984 ft) from the golf club. The hotel is 4 kilometers (2.5 mi) from downtown Playa del Carmen and Fifth Avenue, a famous pedestrian street with a variety of stores and bars. Cancún International Airport (CUN) is 58 kilometers (36 mi) away.

This all-inclusive hotel in Playa del Carmen has 400 suites equipped with balcony or terrace, air conditioning, flat-screen satellite TV, in-room safe for laptop, minibar, and liquor dispenser. Some suites enjoy a terrace with Jacuzzi.

The property has varied restaurants, including a Mexican, a Japanese, an Italian, and a fusion-style restaurant. There are also a number of bars, including a sports bar open all day long. Facilities include three pools where a complimentary diving lesson takes place, a Jacuzzi, a children's pool with slides, and a wellness area for adults equipped with a fitness center, a sauna, and a Jacuzzi, as well as a Spa that invites to relax. Families will enjoy diverse activities such as the children's club or with non-motorized water sports such as windsurfing, kayaking, catamaran, and snorkeling. This hotel in the Riviera Maya offers 24-hour room service and free WiFi in the lobby and all the rooms. In addition, registered guests have access to all bars at sister resorts and the weekly themed parties at the Riu Tequila.

***Any reservation of 10 or more rooms is considered a group reservation and has special conditions that you must consult with our customer service department. Contact details are provided on your itinerary, once your reservation has been confirmed.

***The local government has a mandatory tax of between $20.00 and $25.00 MXN per room, per night, payable directly to the hotel.


Included services

24-hour room service • 3 pools • Accessible rooms • Adult-only fitness center • Adult-only sauna • ATM • Beach • Boogie boards • Catamaran • Children's club • Children's pool with slides • Computers with internet access • Concierge • Connecting rooms • Credit cards accepted • Daily activities • Diving lessons • Housekeeping • Jacuzzi only for adults • Kayaking • Luggage storage • Parking • Ping-pong • Snorkeling • Sun loungers • Sun terrace • Volleyball • Windsurf • Wireless internet

Services with extra charges

Babysitter • Beauty salon • Billiards • Boutique • Car rental • Conference facilities • Cribs • Gift shop • Jewelry store • Laundry services • Medical services • Motorized water sports • Rollaway beds • Spa • Weddings

Restaurants (8)

Krystal • Chillis • Yashima • Don Rafael • Agave • Capuchino • Il Portico • Pepe's Food

Bars (5)

Lírico • Daiquirí • Sports Bar • Cancún • Lounge 24 Bar

All-inclusive plan

Accommodations,Taxes & gratuities,Activities,Entertainment,Food & beverage,Land sports,Other,Water sports,Restrictions,RiuLand children's club